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+852-6969-6665 or +86-20-3873 2922
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- PPM
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Timesheet
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- Overview
- Functionality
- Differs From Punch-in
- Reduce Wasted Time at Work
- Continuous Feedback To Boost Productivity
- Business and Resource Mgt.
- Cost and Resource Mgt.
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- SRM
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ERP
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- Overview
- Integrated ERP
- Project ERP
- e-Business ERP
- Professional Service ERP
- Multi Subsidiary Mgt
- Cross LOB & Geography Mgt.
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- CRM
- ITSM
- HCM
- OA
- EDMS
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Kanban
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- Solution
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Client
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Resource
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- System Technology
- Architecture
- Security & Reliability
- Application Framework
- Block Chains
- Hyperledger
- Commitment Mgt
- About
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- Implementation
- High Customizability
- Cross Module Connectivity
- Flexible Deployment
- Try For Free
- Pricing
- Buy
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Advantages
Based on ITSM/ITIL standards and is suitable for both IT and non-IT industries.
Advantages of non-IT industries
- Service center management
- Product warranty management
- Spare parts management
Incident Management
- Customer self-service portal
- Warranty management
- Service level agreement (SLA) management
- Task assignment and monitoring
Problem Management
- Problem record
- Problem investigation
- Resolution proposal
- Implementation
- Acceptance and closure
Change Management
- Ensure that the benefits and risks of all proposed changes are evaluated and all impacts are considered
- Determine the priority of changes and allocate limited resources to the changes that generate the greatest benefits based on business needs
- All changes are required to be fully tested, and each deployment includes a rollback plan to restore the state of the environment if the deployment fails
- Ensure that the configuration management system is updated to reflect the impact of the change
Configuration & Asset Management
- Configuration items (CI) are all components that need to be managed to deliver services
- Support the entire service or system (including all hardware, software, documentation and support personnel) to a single software module or minor hardware component
- Collect and maintain accurate and organized records of CIs in the environment to prevent configuration errors
- Provide effective information to facilitate employees to verify CI information on a regular basis
Service Catalog
The service catalog provides the following clear information:
- Service name
- Service description
- Service type
- Service level
- Service fee
- Service hours
- Service support
Can bring you the following benefits:
- Centralized management of requests
- Simplify the user service acquisition process
- Provide self-service
- Improve business processes
- Better control of the process
- Supply standardization
- Lower the cost Improve financial management
- Improve customer satisfaction
Wisage Technology is a leading provider of
management tools, it offers
Project Mgmt Software,
CRM Software,
Human Resource Mgmt Software,
Supplier Mgmt Software, etc.
