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Product Intelligence

In our fast changing economy that places a premium on flexibility and speed of execution, it is critical to increase the decision-making efficiency and effectiveness. The time in between a question and the action needs to be reduced.

The power of 8Manage product performance analysis functions coming from its centralized Product-Client-Sales-Support information model over a single database or data warehouse. It massively decreases the time it takes to gather information and allows people to focus on analyzing alternatives and weighing pros and cons. This allows business managers to spend time working on what adds the most value instead of dealing with missing and consistent data. 


All the information screens in the examples below can be set up as real-time displays on the user’s dashboards and the user can observe the information update in real-time (zero delay).

Product Sales By Region, Industry and Client

8Manage provides product sales information to the user in real-time. The sales performance information can be displayed by region , industry or client. The user is allowed to click on the information bar of each screen to drill down to see the further breakdown information. For example, the user can click on the US information bar of the Sales by Country screen and request to view the further breakdown information by product group or the user can click on the Coffee information bar on the Sales by Product Group screen and request to view the further breakdown information by coffee product.

Complain or Defect By Region, Industry and Client

8Manage can analyze source of complains and provide client complain and product defect information by country, industry , client , product and product group. The user is allowed to click on the information bar of each screen to drill down to request to view the further breakdown information. For example, the user can click on the Coffee information bar on the Defect by Product Group screen and request to view the further breakdown information by coffee product.

atisfaction Level By Region, Industry and Client

8Manage can automatically send out eSurveys to clients and automatically calculate and display client satisfaction information by country, industry , client , product and product group. The user is allowed to click on the information bar of each screen to drill down to request to view the further breakdown information. For example, the user can click on the US information bar of the Satisfaction Level by Country screen and request to view the further breakdown information by product group.

Product Information By Client Segment

The user can request 8Manage to display real-time product sales information associated with the different client segmentations such as below:

  • Corporate vs. individual clients
  • Direct vs. Indirect clients
  • Clients of different grades
  • Clients’ sales reps

Cost of Sales & Gross Profit By Region, Industry and Client

The cost of sales and gross profit information can be displayed by region , industry or client in real-time. The user is allowed to click on the information bar of each screen to drill down to see the further breakdown information. For example, the user can click on the US information bar of the GP Rate by Country screen and request to view the further breakdown information by product group or the user can click on the Coffee information bar on the GP Rate by Product Group screen and request to view the further breakdown information by coffee product.