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PRODUCTS OVERVIEW
PRODUCTS OVERVIEW
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Our Specialized Products

PSA 
(Professional Service Automation)

Automates end-to-end process of your professional service business.

  • Marketing campaign management
  • Customer information & sales force automation
  • Customer service management
  • Engagement contract and project management
  • Service level agreement (SLA) management
  • Resource management
  • Quality and delivery management
  • Invoicing and payment receivable management
  • Real-time dashboards for monitoring
  • Automatic generation of reports

PSE 
(Portfolio & Strategy Execution)

Is a state-of-the-art solution designed for portfolio and strategy execution management.

  • Goal-direct structure
  • Execution governance model
  • Prioritization and investment attention
  • Effective forecasting
  • Project progress, cost & return management
  • Issue, risk and exception management
  • Real-time dashboards for monitoring

TOM 
(Total Outsourcing Management)

Provides out-of-box for Total Outsourcing Management

  • Outsourcing goal and strategy management
  • Outsourcer selection, tender and contract management
  • Outsourcing project, resource and service level tracking
  • Outsourcer delivery and quality management
  • Outsourcing cost and return
  • Outsourcer’s KPI and penalty management
  • Real-time dashboards for monitoring
  • Automatic generation of week status reports